From Rutgers, I am the author of the report. I teach Insurance Law and other subjects at Rutgers Law School and I am DIstinguished Professor of Law and Co-Director of the Center. My books and articles include The Law of Insurance Claim Practices, The Regulation of Insurance Claim Practices, and Delay, Deny, Defend: Why Insurance Companies Don’t Pay Claims and What You Can Do About It. My bio is here.
At United Policyholders, Amy Bach is Executive Director. A professional advocate for insurance consumers since 1984 and an attorney since 1989, she is a nationally recognized expert on insurance claim and legal matters; frequently interviewed in print and broadcast media, and the author of numerous publications including "The Disaster Recovery Handbook" and consumer tips and guides in the UP Claim Help Library. She is a Consumer Liaison Representative to the National Association of Insurance Commissioners.
Dan Wade began as a law student volunteer for UP and has been Staff Attorney at UP since January 2014. He works primarily on the Advocacy and Action Program, helping draft and coordinate amicus curiae briefs, legislative advocacy, and legal research in partnership with UP staff and volunteers.
Many others helped in researching this project, notably Rutgers librarian Nancy Talley and students Jessica O’Connor, Evan Kerstetter, Brian Portny.